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Dr Monika Garg is committed to protecting your privacy and personal information. This Privacy Policy explains how information is collected, used, shared, retained and protected when you use our website, applications and related services.
When you access or use our Services, we may ask you to voluntarily provide information that identifies you or could be used to identify you.
Information collected may include your email address, phone number, gender, date of birth, PIN code, appointment and transaction history, health or medical information, insurance information and other information that you voluntarily provide through emails, letters, forms or other communication.
Health and medical information may include past medical history and conditions, diagnostic reports, prescriptions and medication history.
Information provided by you may be used for providing and improving our Services, managing appointments, responding to enquiries and communicating with you.
We may also use information for service feedback, research, statistical analysis, business intelligence, improving software and service functionality, and developing new technologies.
Where information is used for research, statistical analysis or business intelligence, it may be used in aggregated or non-personally identifiable form.
All information provided by a User, including sensitive personal information, is voluntary. Certain information may be required in order to provide specific Services.
You are responsible for maintaining the accuracy of the information submitted to us. If your personal information changes, you may request correction, deletion or amendment by contacting us at drmonikagargeyespecialist@gmail.com.
If you wish to cancel your account or request that we no longer use your information to provide Services, you may contact us at the same email address.
Information may be retained for as long as necessary to provide the Services or as required by applicable law. Information may subsequently be anonymized and aggregated for analytical purposes.
Our Website may use cookies or similar technologies for technical administration, research and development, user administration and to improve the Services.
Authorized third parties may place or recognize a unique cookie on your browser while serving advertisements or optimizing Services. Cookies used by the Website do not store personal information of the User.
When you visit the Website, certain technical information may automatically be received, including the referring URL, IP address, operating system, browser type, email patterns and Internet Service Provider information. This information may be used to analyze overall trends and improve our Services.
We may work with third-party contractors, service providers and Partners who assist with communication, Website or App maintenance and delivery of Services. Such contractors generally do not have an independent right to use or share your information except as permitted under their applicable service arrangements and privacy policies.
We may disclose personal information where required by law, regulation, governmental authority, law enforcement agency or legal process, or where we reasonably consider disclosure necessary to protect our rights or the rights of others, prevent harm, fight fraud or enforce our Terms of Use.
Information may also be transferred as part of a reorganization, merger or sale of assets, subject to applicable terms and law.
We do not control third-party websites that may be linked from our Services. Such websites may have their own cookies, privacy policies and data practices. Users are encouraged to review the privacy policies of such third-party websites.
We take reasonable precautions to protect personal information maintained in electronic and physical form. Security practices may include managerial, technical, operational and physical safeguards appropriate to the information collected and the nature of our business.
Measures may include encryption of data in transit, regularly changing production keys and passwords, secure access to production servers and regular security updates.
User information is made accessible to employees only on a need-to-know basis. However, internet technology cannot be guaranteed to be completely secure, and we cannot be responsible for events outside our reasonable control.
If you suspect unauthorized use of your account, please immediately notify us at drmonikagargeyespecialist@gmail.com.
No sensitive personal data or information is automatically collected from casual visitors who are merely browsing the Website.
If you voluntarily submit personal information through email, post, registration or other means, you will be treated as a User for the purposes of this Privacy Policy.
With your permission, the Website or App may use the geolocation feature of your device. Location information is not shared with other third parties by Dr Monika Garg or its Partners. You may opt out of location-based services through the applicable settings on your device.
Our Website, App and Services are not intended for use by minors. We encourage parents and guardians to supervise the online activities of minor children and use appropriate parental control tools where necessary.
We respect the privacy of minors who may inadvertently access or use the internet or mobile applications.
Dr Monika Garg may update this Privacy Policy from time to time, with or without advance notice. Significant changes in the way personal information is treated may be communicated through a notice on the Website or by email.
If you do not agree with any changes and no longer wish to use the Services, you may contact us at drmonikagargeyespecialist@gmail.com to deactivate your account.
Continued use of the Website, App or Services after notice of changes constitutes acceptance of the updated Privacy Policy.
By using the Website, App or Services, submitting information, or otherwise confirming that you are bound by this Privacy Policy, you acknowledge and consent to the collection, use and sharing of your information as described in this Privacy Policy.
This Privacy Policy forms part of the Terms of Use applicable to the Website and related Services.
At Dr Monika Garg Hospital or workplace, we are committed to protecting your privacy when you share your phone number through our Website or other communication platforms.
When you fill out a form, book an appointment or contact us through our Website or WhatsApp, we may collect your name, contact number and your enquiry or health-related concern.
Your phone number may be used strictly for:
By providing your phone number, you consent to communication through phone calls and SMS, and WhatsApp messages where you have opted in. You may withdraw your consent at any time by contacting us.
Appropriate security measures are taken to protect your phone number from unauthorized access or misuse. Your information is stored securely and accessed only by authorized staff.
We do not share your phone number with third parties, marketers or advertisers. It is used exclusively for communication between Dr Monika Garg Hospital, associated workplaces and you.
You have the right to request access to the data we hold about you and request correction or deletion of your phone number from our records.
If you have any questions, concerns or grievances regarding this Privacy Policy or the collection, use or disclosure of your information, please contact us.
drmonikagargeyespecialist@gmail.com
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